| Answerland (OR): Oregon's Live Information Service, email or chat live with a reference librarian. |
| Auburn University (AL): Ask a Librarian email reference service for the faculty, staff and students of Auburn University. |
| Collaborative Live Reference Services: Listing of collaborative live reference services |
| Email Reference Sites: A list of library sites which have forms for submitting questions by email. Some have archives of previous questions and answers. |
| Florida International University (FL): Email or chat with a FIU Reference Librarian. |
| Free Library of Philadelphia (PA): The Free Library of Philadelphia answers reference questions via an email form and live chat. |
| Internet Public Library: Volunteer librarians answer general questions or provide starting places for research at the IPL Reference Center. |
| KANAnswer (KS): This statewide virtual reference project serves Kansas residents and answers questions about Kansas for non-residents. |
| Kansas City Public Library (MO): Email form for asking reference questions of Kansas City Public librarians. |
| Kenton County Public Library (KY): Information Station is an online live referencesite where real librarians answer your general reference questions. |
| Kentucky Virtual Library (KY): Online form to submit questions to the librarians at the Kentucky Virtual Library. |
| Lappponica - Northern information search (SE): Information on Lapland, North Calotte and Barents Euro-Arctic, sami people. Provided via email by libraries and museums in Lapland. In Finnish, English and Swedish. |
| Library of Congress (DC): An online reference service (via email) from the Library of Congress. Live chat available for certain subject areas. |
| National Library Board of Singapore: Electronic reference source providing brief factual answers or pointers to more in-depth information. |
| National Library of Scotland: Global, web-based reference service from the National Library of Scotland. |
| New York State Library (NY): Guidelines for users submitting reference questions to the New York State Library via email. |
| Newton Gresham Library (TX): Online reference services (email and chat) for students, faculty, and staff of Sam Houston State University, TX. |
| People's Network: Electronic reference library combining resources of the UK's public libraries. Ask questions and check the archives for previous answers. Find readers' groups and reading links. |
| Santa Monica Public Library (CA): Librarians at Santa Monica Public will answer questions via email or fax. |
| Seattle Public Library (WA): Seattle Public Library's Quick Information Center offers phone, email and live chat reference service. |
| Southwest Minnesota State University Library: During the academic year, reference librarians are willing to answer short reference questions by e-mail. |
| State Library of Tasmania: Form for submitting a reference enquiry to the State Reference Service in Tasmania. |
| Stumpers-L: A networking resource for reference questions that have people, in essence, stumped. Sponsored by the Graduate School of Library and Information Science at Dominican University, Stumpers-L was founded as an email-based resource where reference librarians can help each other find the answers to difficult questions, but anyone can join. |
| Tartu University Library, Estonia: Quick answers to brief questions about materials in the library's reference collection. |
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