| Alitalia Sucks: Consumer complaints about lost luggage and other issues. Links to related sites. |
| NorthWorst Air: Article from an ex-employee. |
| Off Limits: Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. |
| Out of the Blue: Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] |
| Ryanair Campaign: Formerly a complaint site, now posts news articles about customer complaints about this airline and documentation of the company's efforts to shut down the site. Includes tips and addresses to contact the airline. |
| Some Tips For Dealing With Lost Luggage at Northwest Airlines: Article cites experiences with rude personnel who failed to return phone calls to help customer with problem. |
| Unfriendly Skies: Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] |
| United Sends Mixed Privacy Messages: Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] |
| United We Strand: Winners of Westword Online's "What United Did to My Summer Vacation" contest. |
| Untied: Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences. |
Classical
