Call Center Guide: Online guide for call center products, services, news and telecommunications links.
Call Center Ops: Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
Call Centre: Call center software reviews, management interviews, tips on improving customer service and call centre products.
Call Centre Managers Forum: Business Information and Resources for Call Center Managers.
Callcentres.net: Call center research and supplier directory.
CCNG: A networking organization with membership comprised of call center management and industry professionals.(membership required)
CRM Xchange: Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
Customer Interaction Management: Online exhibition for the contact center professionals. Featuring news, articles, whitepapers, case studies and vendors.
Indian Institute Of Contact Center Management: Educational center with information about the Indian call center industry.
Mosaix (PDS) User Group: Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
Oz Call Centres: Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.
Telecoms Virtual Library: Resource links for the call center industry.