800 Adept: Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Asian Call Centers: Offshore call centre providing outsourced Call Center services based out of the Philippines.
Call Centre Association: UK trade association representing the call and contact centres.
Comsys Multi Media Services: Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
Datapoint: Provides call center management services.
ePacific Global: Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
Frank Solutions: Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
ISI eLearning Solutions, LLC: Agent and supervisor call center training on the web or CD-ROM.
Stonehouse Communications: Timeshared network based telesales dialing system.
Taw Valley Telecoms: UK based outsourced call centre services provider offering inbound and outbound solutions.
Ulysses Learning: Contact center simulation-based training program for customer service, sales and coaching.
White Pajama: Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.