Aceflex: All-in-one multi-channel e-commerce software product for small/medium size companies worldwide.
Actricity: Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
Advanced Feedback: Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
Aestiva: Web-based solutions including help tickets, knowledge base, contact management, and email management.
Aexis: Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
AppIntellect - Spotlight CRM: Offers enterprise-class CRM solutions. Features, demo. Pricing. Contacts.
Blue Tahiti Software Ltd: Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
Castle CRM: Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
Charter Continuum: Customer relationship management with software for handling customer feedback ensuring customer retention.
Chordiant Software: Business process automation and customer service applications. Includes products, services, and clients.
ClearFrame Solutions Corp.: Provides customer service software to government and utilities throughout North America. Company profile, contacts.
Cloudgate, Ltd.: Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
CRM Software Solutions: Provides information about customer relationship management for businesses.
CRM Technologies Ltd.: Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
CRM4Insurance: Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
CRMXchange: Offers webcasts, online chat sessions, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call center, and telemarketing professionals.
CScontact: Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
CustomerFAQs Solutions Ltd.: Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
eAssist: Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
eCare Support Interaction Software: Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
Exametric, Inc.: Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
Fidelia, Inc.: Develops network, systems, and application performance monitoring software, including NetVigil, which provides real-time and historical performance reporting for enterprises and service providers.
FrontRange Solutions: Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
Groopz E-Commerce: Real-time customer service application that allows you to chat with web site visitors.
HelpBasePro: Provides helpdesk solution with queues, custom fields, inbound and outbound email processing.
InterFAQs: Featured automated FAQ system and knowledge base software. List of features, demo.
Kanisa Inc.: Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
Knowledge Base: Multi-user system enhances self-service customer support, help desk operations, and document management applications.
LiveWire Logic: Developers of RealDialog automated customer service solution for sales and support queries.
Novo Solutions: Offers solutions for online customer service and document management.
Pegasus: Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
Practical Solutions Inc.: Offers a comprehensive software package for service industry companies.
Precision: Developer of help desk solutions.
Q-go: Customer communications software based on natural language technology.
Querybot Systems: Automated knowledge base and interactive FAQ systems intended for small businesses.
QueueVision Inc.: Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
RaiderCSS: Provides real time web based Java customer support software and live help solutions.
Rapid Stability Incorporated: Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
Respond UK Plc: Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
ResponseTek Networks Corp.: Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
Satmetrix Systems: Software and services company focused on customer experience management.
ScandiaCom: Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
ScreenTalker: Browser based customer service software with real time interaction between an organization's help desk and their customers. A free lite version also available.
Simon Dutton Associates Ltd: Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
Skywire Software: Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
SupportSentry: Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
The Service Manager - TSM: Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
TouchPoint One: Offers customer experience measurement solutions can help your company distinguish itself from the competition.
Transversal Corporation Ltd: Offers call centre knowledge management solutions. List of products. Contacts.
Tree Management Systems, Inc.: Customer management software for tree, lawn, and landscape companies.
Ulysses CRM: Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
Velaro: Offers customer relationship management and profiling software featuring live customer service chat for electronic commerce.
ViewsCast: Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
Vuechat: Web-based customer service solution with webcam video.
Whence: Offers CRM solution for contact centres, call centres and face to face environments. It includes call, email, document and workflow management. Trial. Contacts.
Witness Systems: Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.