| Aceflex: All-in-one multi-channel e-commerce software product for small/medium size companies worldwide. |
| Actricity: Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service. |
| Advanced Feedback: Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis. |
| Aestiva: Web-based solutions including help tickets, knowledge base, contact management, and email management. |
| Aexis: Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications. |
| AppIntellect - Spotlight CRM: Offers enterprise-class CRM solutions. Features, demo. Pricing. Contacts. |
| Blue Tahiti Software Ltd: Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts. |
| Castle CRM: Providers of CRM data integration solutions. Resource library, list of clients. Contacts. |
| Charter Continuum: Customer relationship management with software for handling customer feedback ensuring customer retention. |
| Chordiant Software: Business process automation and customer service applications. Includes products, services, and clients. |
| ClearFrame Solutions Corp.: Provides customer service software to government and utilities throughout North America. Company profile, contacts. |
| Cloudgate, Ltd.: Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels. |
| CRM Software Solutions: Provides information about customer relationship management for businesses. |
| CRM Technologies Ltd.: Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details. |
| CRM4Insurance: Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace. |
| CRMXchange: Offers webcasts, online chat sessions, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call center, and telemarketing professionals. |
| CScontact: Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required). |
| CustomerFAQs Solutions Ltd.: Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts. |
| eAssist: Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel. |
| eCare Support Interaction Software: Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available. |
| Exametric, Inc.: Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning. |
| Fidelia, Inc.: Develops network, systems, and application performance monitoring software, including NetVigil, which provides real-time and historical performance reporting for enterprises and service providers. |
| FrontRange Solutions: Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform. |
| Groopz E-Commerce: Real-time customer service application that allows you to chat with web site visitors. |
| HelpBasePro: Provides helpdesk solution with queues, custom fields, inbound and outbound email processing. |
| InterFAQs: Featured automated FAQ system and knowledge base software. List of features, demo. |
| Kanisa Inc.: Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site. |
| Knowledge Base: Multi-user system enhances self-service customer support, help desk operations, and document management applications. |
| LiveWire Logic: Developers of RealDialog automated customer service solution for sales and support queries. |
| Novo Solutions: Offers solutions for online customer service and document management. |
| Pegasus: Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients. |
| Practical Solutions Inc.: Offers a comprehensive software package for service industry companies. |
| Precision: Developer of help desk solutions. |
| Q-go: Customer communications software based on natural language technology. |
| Querybot Systems: Automated knowledge base and interactive FAQ systems intended for small businesses. |
| QueueVision Inc.: Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts. |
| RaiderCSS: Provides real time web based Java customer support software and live help solutions. |
| Rapid Stability Incorporated: Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts. |
| Respond UK Plc: Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts. |
| ResponseTek Networks Corp.: Provides customer experience management solutions. Areas of expertise. Services offered. Contacts. |
| Satmetrix Systems: Software and services company focused on customer experience management. |
| ScandiaCom: Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities. |
| ScreenTalker: Browser based customer service software with real time interaction between an organization's help desk and their customers. A free lite version also available. |
| Simon Dutton Associates Ltd: Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO. |
| Skywire Software: Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process. |
| SupportSentry: Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities. |
| The Service Manager - TSM: Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts. |
| TouchPoint One: Offers customer experience measurement solutions can help your company distinguish itself from the competition. |
| Transversal Corporation Ltd: Offers call centre knowledge management solutions. List of products. Contacts. |
| Tree Management Systems, Inc.: Customer management software for tree, lawn, and landscape companies. |
| Ulysses CRM: Developer of service-centric customer relationship management and facilities management software packages for small and medium companies. |
| Velaro: Offers customer relationship management and profiling software featuring live customer service chat for electronic commerce. |
| ViewsCast: Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts. |
| Vuechat: Web-based customer service solution with webcam video. |
| Whence: Offers CRM solution for contact centres, call centres and face to face environments. It includes call, email, document and workflow management. Trial. Contacts. |
| Witness Systems: Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners. |
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