| CRM & SFA Best Practices: Features articles about using and setting up customer relationship management and sales force automation solutions. |
| CRM Blog: News and commentary on CRM topics, including software and implementation. |
| CRM Daily: CRM news and information. |
| CRM Event: Resource featuring weekly updated news and event schedules. |
| CRM Today: Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. |
| CRMDirectory.com: News, products, and tutorials for those interested in customer relationship management. |
| CSM: Journal, advice and information for customer service professionals. |
| Customer Management Community (CMC): News, information, advice and best practice case studies. |
| Customer Service Group: Resource for customer service, call center and helpdesk professionals. |
| Customer Service Point: Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills. |
| destinationCRM.com: Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. |
| eCRMGuide: Customer relationship management and e-business news. |
| eCustomerServiceWorld.com: Articles, case studies and white papers as well as news, information, advice and jobs. |
| European Centre for Customer Strategies (ECCS): Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools. |
| Orange County Business Journal: The source for local business news and information. |
| Outsourcing CRM: Case studies and best practices focused on customer relationship management. |
| The WOW! Awards: Recognise those companies that go further and deliver awesome service. |
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