CRM & SFA Best Practices: Features articles about using and setting up customer relationship management and sales force automation solutions.
CRM Blog: News and commentary on CRM topics, including software and implementation.
CRM Daily: CRM news and information.
CRM Event: Resource featuring weekly updated news and event schedules.
CRM Today: Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
CRMDirectory.com: News, products, and tutorials for those interested in customer relationship management.
CSM: Journal, advice and information for customer service professionals.
Customer Management Community (CMC): News, information, advice and best practice case studies.
Customer Service Group: Resource for customer service, call center and helpdesk professionals.
Customer Service Point: Articles on customer support and related subjects as CRM, best practices, tools, books, quotes and skills.
destinationCRM.com: Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
eCRMGuide: Customer relationship management and e-business news.
eCustomerServiceWorld.com: Articles, case studies and white papers as well as news, information, advice and jobs.
European Centre for Customer Strategies (ECCS): Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
Orange County Business Journal: The source for local business news and information.
Outsourcing CRM: Case studies and best practices focused on customer relationship management.
The WOW! Awards: Recognise those companies that go further and deliver awesome service.