| ContactLife: Provides businesses with a fresh new perspective on customer contact strategies |
| CRMA: A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies. |
| Customer Focus Consulting: Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment. |
| Customers in Focus: Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships. |
| Emerging Market Technologies, Inc.: TeleMagic software, a completely customizable customer relationship management solution. |
| eWare: Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets. |
| FrontZone Corporation: Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues. |
| GEM: Online customer support services and outsourced email handling - Gem - an ebusiness interaction center. |
| Inq.com: Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today. |
| Inspice: Web based service that automates lost & found management and customer service to increase the management productivity and customer satisfaction while reducing the operational cost. |
| Interact.com: Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others. |
| International Field Works: A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development. |
| Island Data: Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management. |
| KR Consulting: Management consulting firm for help desks and customer support centers. |
| Maconomy: Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries. |
| Mason Consulting: Offers customer relations management and professional customer support services. |
| PeopleLink eCommunity: Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business. |
| Pivotal Corporation: XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain. |
| Platinum Rule: Learn more about how charismatic you are and how charisma affects you personal and professional success. |
| SafeHarbor Technology Corp.: Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web. |
| Sitel Corporation: Delivering telephony based customer relationship management solutions and project management. |
| SSI Partners: Offers help in maximizing the revenue and cost savings via remote service offerings. |
| Stream International, Inc.: Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions. |
| TelePlaza: Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business. |
| The ITIL Open Guide: A public wiki site dedicated to the ITIL approach to IT and customer support and management. |
| The Service Support Forums: Online forums and message board dedicated to service management and customer support. |
| UltraFeedback: Research consulting firm that aligns organizations with their customers. |
| Unicom Telecommunications: Specializing in order fufillment for each and every business type. |
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