| Advantage Interactive Corp.: Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection. |
| Associated Software Corporation: This site provides useful information, tools and links for customer purchase and upsell. |
| Cendant Incentives: Provides an array of programs that enable companies to increase customer retention, increase revenue or usage, grow product or brand awareness and acquire new customers. |
| CRM Assist: Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory. |
| Customer Inc: Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies. |
| Deep-Insight: Web-based, customer and employee satisfaction and relationship management assessment services and software. |
| eLoyalty: Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management. |
| Fulfillment Plus: Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers. |
| Harte-Hanks, Inc.: World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS) |
| Info Warehouse: Provides customer service training materials and business information links. A full complement of business links and personal improvement information. |
| InteractCM: Provider of customer management services including consulting, outsourcing, and seminars. |
| Joe Turner: Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982 |
| Kovair Inc.: Consulting services covering CRM and strategic relationship management. |
| Mamut: Provider of CRM and Internet solutions to small businesses worldwide. |
| MindTree Consulting: Business to consumer services. |
| NowDocs: How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents. |
| One Source Repair Services: Co-ordinates services to support and maintain work environments, with service details and contacts. |
| PRC: Outsourced customer management solutions. |
| Princeton Consulting: Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list. |
| SatisFusion: Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management. |
| SociAlchemy: Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks. |
| Softlab: IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries. |
| SRD Group: CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment. |
| Strengthbank: Offers professional keynote and customer service seminars. |
| Tariva, Inc.: Web based customer relationship management software available in both hosted and installed versions. |
| TeleTech: Customer management, business-process and database-marketing solutions. Includes news and resource library. |
| The Better Client Service: A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative. |
| The Cross Country Group: Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America. |
| The Interchange Group UK: Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management. |
| Tier1 Innovation: Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services. |
| Zamba Corporation: Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales. (Nasdaq: ZMBA). |
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